XBA extends Accredo Saturn and the systems around it — customisation, integration and AI-assisted workflow automation for small-to-medium New Zealand businesses. Everything is engineered to stay auditable, correctable, and owned by your team. No black box, no vendor lock-in.
Personal reply from Andrew within one business day.
Most small NZ businesses get two options when a process is eating their week: hire a large consultancy and wait months for a deck and an invoice, or stitch something together that works until the one person who understood it leaves. Neither leaves you with a system you actually trust.
XBA sits in the middle. Twenty plus years running operations and IT inside a multi-branch distributor, living in Accredo Saturn, writing the scripts, owning the reporting, means the work is automation that eliminates the task, not just manages it. With the ledger kept as the single source of truth and a human in the loop until the system has earned its confidence.
The result is meant to outlast the build: clear ownership, minimal moving parts, no middleware sprawl, and an audit trail you can follow when something looks wrong at month-end.
Scripted forms and documents, MaxBasic event scripting, special-pricing rules, custom tables and bespoke reporting — making Saturn do the specific thing your business does.
Moving data between the systems you already run — Accredo, Microsoft 365, HubSpot, Xero, MYOB — so it stops being re-keyed by hand. Clear ownership, not fragile glue nobody maintains.
Workflows that read unstructured input, classify it, enrich it from your records, and route anything sensitive to a person before it's committed. Structured, validated output.
Process mapping, migration planning, and an honest read on where automation pays and where it doesn't. So the new system inherits clean structure, not old workarounds.
No big-bang rollouts. Every engagement starts small enough to walk away from, and each stage has to earn the next one.
From one-off next-day quick wins, to complete business opportunity scoping, ending in a written map for you to keep.
A working proof against real data in a sandbox, so you can judge the concept before committing to a build.
The production build, connected to your live systems with proper validation, logging and a documented handover.
Ongoing monitoring and tuning as volumes, APIs and models change — at a predictable retainer, or handed to your team for full ownership.
"If it breaks reporting, it's not an option."
The ledger is the anchor. Nothing ships that compromises the numbers you run the business on.
"Manual is acceptable only when bounded."
A contained manual step is fine. One that grows with every new order is a problem worth solving.
"Cheap only matters if nothing changes."
The lowest-cost option that can't adapt is the expensive one. Builds are made to survive the next change.
A multi-branch services operation was scheduling techs out of a whiteboard, a shared calendar and three spreadsheets, then re-keying every completed job back into Accredo Saturn by hand. XBA replaced the lot with one application that looks and behaves like it was always part of Accredo.
// Click the sidebar to switch views. Demonstration data — the real module runs inside the client's Saturn install.
Reads and standard records travel the supported OData API. Transactional writes that have to land cleanly use native MaxBasic, posting directly the way Saturn posts to itself. Both routes treat the ledger as the single source of truth.
Got a process like this eating your team's week? The audit is free — and yours to keep.
Book a free process auditMulti-branch wholesale distributor
An end-to-end process nurturing customer returns and repairs for a large tech company fielding hundreds of returns per day. A web app for warehousing ingests to a backend database layer before being approved into Accredo. Full visibility and audit trail.
→ hundreds of returns a day captured once — zero re-keying
Wholesale distribution · finance
A special-pricing rule engine handling multi-tier customer agreements inside Saturn, so quotes and invoices resolve the right price automatically and the sales team stops maintaining it in spreadsheets on the side. Prices update with customer performance.
→ every quote resolves the right price automatically — side-spreadsheets retired
National operations team
A suite of browser-based dashboards reading live ERP data for branch performance, stock and pricing — replacing manual spreadsheet pulls with a single view the whole team can open, refreshed on its own. AI-powered analytics in a headless system.
→ manual spreadsheet pulls eliminated — one live view for the whole team
Sales & finance operations
Keeping customer and deal records aligned between the Saturn ledger and a CRM, so sales and finance work from the same picture instead of two drifting copies — with the ledger held as the authority when they disagree.
→ sales and finance on one picture — the ledger stays the authority
// Identifying details removed. Representative of the work, not a client register. Real references available on request.
I'm Andrew — operations and IT systems manager turned independent automation consultant, based in New Zealand.
I've spent the last twenty plus years on the inside: running operations and managing the IT systems for a B2B wholesale distributor with branches across the country, with Accredo Saturn as the daily source of truth. I've written the MaxBasic scripts, set up finance processes, built the reporting, planned ERP migration, rolled out multiple successful integrations and managed the people whose work the automation was meant to make easier.
That's the difference XBA is built on. I'm not arriving with a generic playbook — I've lived the trade-offs you're weighing. I know what a Saturn customisation costs to maintain, where middleware turns into a liability, and why the right answer is sometimes to leave a process manual and just make it bounded.
XBA — Extend Business Automation Limited — is the independent home for that work: Accredo extensions, AI automations, and process design for New Zealand businesses that want systems they understand and control.
The process audit is free — a written opportunity map you keep either way. Everything after that is quoted fixed-price, stage by stage, before it starts: prototype, build, support. You see the number, then decide. You can stop after any stage and keep everything produced up to that point. No hourly meters running in the background.
That risk is exactly what the staged approach exists to remove. Prototypes run against a copy of your data in a sandbox — never your live company. Production builds go in with validation, logging and a rollback path, and the first principle of every build is that your reporting and ledger stay intact. If a change would compromise the numbers you run the business on, it doesn't ship.
No. Your QSP relationship, licensing and upgrades stay exactly where they are. I build the customisations, integrations and automations that sit on top — and I document them so your partner can see precisely what's there. The work is complementary, and I'm happy to coordinate with them directly.
Yes. Accredo is the deep specialty, but the integration and automation work — connecting Xero, MYOB, Microsoft 365, HubSpot and the systems around them, and building AI-assisted workflows — is system-agnostic. The same principles apply: auditable, correctable, owned by your team.
New Zealand-based and remote-first, working with businesses nationwide. Most of the work — scoping, prototyping, building, support — runs perfectly well remotely. Where being on the floor matters, like mapping a warehouse process or a go-live, I'll be on site.
You do. Scripts, integrations, documentation — it all lives in your systems, under your control, with a written handover your team can follow. You can have me maintain it on a predictable retainer or run it entirely yourselves. No vendor lock-in is a design requirement, not a slogan.
A short, no-obligation look at where the manual work is. Tell me what's eating your team's week and I'll tell you honestly whether it's worth automating — and hand you a written opportunity map either way.
It's landed with me directly. I reply to every audit request personally, usually within one business day.
// No spam, no list. Goes straight to Andrew at solutions@xba.co.nz.
